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General

  • How can I contact support?
    You can reach us via the contact page or through our Discord community.
  • What are your opening hours?
    All times are based on the Europe/Amsterdam timezone.
    • Tuesday: 14:00 – 21:00
    • Wednesday: 14:00 – 21:00
    • Thursday: 17:00 – 21:00
    • Friday: 17:00 – 21:00
    • Saturday: 12:00 – 18:00
    Our team will respond to inquiries received outside these hours as soon as possible on the next working day.
  • Where can I find my invoices?
    Invoices are sent via email. You can also view them in our Billing Portal.

Technical Questions

  • How do I install a product?
    Refer to the installation guides in the Documentation for step-by-step instructions on integrating and configuring our products.
  • Do you provide an API?
    Yes, we offer a comprehensive API to integrate our services into your own systems. You can find detailed instructions in our API Reference.
  • What should I do if I encounter an error?
    Contact our support team and provide the exact error message, along with any relevant context. This allows us to troubleshoot the issue efficiently and provide a prompt resolution.
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