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    Frequently Asked Questions

    This FAQ provides guidance on how to configure your firewall or protection system to allow requests from Ricardoneud.com. Following these recommendations ensures uninterrupted communication between your infrastructure and our services.
    Follow these docs carefully, one small mistake can still break the connection between your services and Ricardoneud.com

    1. Which User-Agent should I allowlist?#

    Please allowlist the following User-Agent's for all requests originating from Ricardoneud.com:
    Main User-Agent's
    Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.0.0 Safari/537.36 Ricardoneud.com/1.0 (+https://ricardoneud.com)
    Crawler User-Agent's
    Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.0.0 Safari/537.36 Ricardoneud.com Crawler/1.0 (+https://ricardoneud.com)
    Filebot User-Agent's
    Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.0.0 Safari/537.36 Ricardoneud.com FileBot/1.0 (+https://ricardoneud.com)
    Cronjob User-Agent's
    Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.0.0 Safari/537.36 Ricardoneud.com Crons/1.0 (+https://ricardoneud.com)
    We strongly recommend User-Agent allowlisting over IP allowlisting. This method is more reliable because our IP addresses may change without notice.

    2. Can I allowlist Ricardoneud.com IP addresses?#

    Yes, if your environment only supports IP-based allowlisting, you may allowlist the following static IPs:
    37.1.226.2
    37.1.226.5
    37.1.226.6
    37.1.226.54
    37.1.226.57
    ⚠️ Important: Our IPs are subject to change. If relying on IP allowlisting, ensure automated updates are in place to prevent service interruptions.

    3. Why is User-Agent allowlisting preferred over IP allowlisting?#

    Dynamic IPs: IP addresses may rotate to support scalability and operational flexibility.
    Reduced maintenance: Filtering by User-Agent reduces the need to manually update firewall rules.
    Reliability: Ensures consistent access without false positives or blocked requests.

    4. What happens if I do not allowlist our requests?#

    If your firewall or protection system blocks our requests:
    Service features or API calls may fail.
    Automated tasks may be interrupted.
    Proper allowlisting avoids unnecessary downtime and ensures smooth operation.

    5. Who should I contact for support?#

    For technical questions or allowlisting guidance, please contact our support team at https://ricardoneud.com. We can provide best practice recommendations and integration support.
    Summary Recommendation:
    Primary method: Use User-Agent allowlisting.
    Secondary method: Use IP allowlisting with automated updates.
    Following these guidelines ensures uninterrupted access to Ricardoneud.com services while supporting scalability and flexibility of our infrastructure.
    Modified at 2025-08-29 20:42:13
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